Privacy Policy
Information about how we process your personal data in cases relating to daily fees and claims.
Daily Fees
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details:
DFIM – The Danish Motor Insurers' Bureau
Philip Heymans Allé 29
2900 Hellerup
Telephone: +45 41 91 90 69
Email: gebyr@dfim.dk
Contact details of the Data Protection Officer (DPO)
If you have any questions about our processing of your personal data, you can contact our Data Protection Officer (DPO) by email at: dpo@dfim.dk.
Purpose and legal basis for processing your personal data
We process your personal data for the following purpose:
Collection of daily fees for failure to maintain the required third-party liability insurance pursuant to section 106(4) of the Danish Road Traffic Act.
The legal basis for processing your personal data is:
For ordinary personal data: Article 6(1)(c) GDPR (legal obligation)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, vehicle information, registration plates, bank details, card number, telephone number, email address, gender, social circumstances, nationality, financial circumstances and debt
Special categories of personal data: health information
Confidential information: CPR number, AKR number and information relating to criminal offences
Recipients or categories of recipients
In certain cases, we disclose or transfer your personal data to:
The courts in connection with legal proceedings and enforcement proceedings
Faellesregisteret in connection with outstanding daily fees
DFIM’s data processors
Your municipality of residence
Where do your personal data come from?
Depending on the circumstances, we may receive personal data either directly from you or from the Danish Motor Register or another third party.
When we receive your personal data from the Danish Motor Register, the legal basis is that DFIM has terminal access to the register pursuant to section 17(2)(9) of the Danish Vehicle Registration Act.
Your insurance company reports information to the Danish Motor Register. Please refer to your insurance policy and insurance terms and conditions for information about your insurance company.
Retention of your personal data
We retain your personal data for as long as your case is being processed.
If daily fees have been paid in relation to the case, your personal data will be deleted five years after the last payment has been received. This is because we are required to retain such information for five years in accordance with section 12(1) of the Danish Bookkeeping Act.
If no payment has been made, your personal data will be deleted one year after the case has been closed. This is because DFIM is required to maintain statistics on cases without payments and report these annually to the Ministry of Transport.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have your personal data deleted before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may, apart from storage, only process the data with your consent or for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency’s guidance on data subjects’ rights at: datatilsynet.dk.
Complaint to the Danish Data Protection Agency
You may lodge a complaint about DFIM – The Danish Motor Insurers' Bureau's processing of your personal data with the Danish Data Protection Agency:
Danish Data Protection Agency (Datatilsynet)
Carl Jacobsens Vej 35
2500 Valby
Email: dt@datatilsynet.dk
For further information, please visit: datatilsynet.dk.
We are the data controller. How to contact us:
DFIM – The Danish Motor Insurers' Bureau is the data controller for the processing of the personal data we have received about you for registration in the Common Register.
Our contact details:
DFIM – The Danish Motor Insurers' Bureau
P.O. Box 111
2900 Hellerup
Denmark
Telephone: +45 41 91 90 69
Email: Gebyr@dfim.dk
Contact details of the Data Protection Officer (DPO)
If you have any questions regarding our processing of your personal data, you may contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purpose and legal basis for processing your personal data
We process your personal data for the following purposes:
To register you in the warning register (the Common Register) in the following three situations:
a. In cases involving irregular claims patterns.
b. Where an insurance policy has been terminated due to non-payment of premiums.
c. Where you owe a daily fee due to the absence of compulsory motor liability insurance.
The legal basis for our processing of your personal data is:
The Danish Data Protection Agency has, pursuant to Section 26(1)(1) of the Danish Data Protection Act, granted DFIM permission to process personal data for the purpose of maintaining the warning register (the Common Register). The permission can be found under the legal basis section of our website.
Article 6(1)(c) of the General Data Protection Regulation (GDPR) for ordinary personal data (legal obligation).
Section 11(2)(1) of the Danish Data Protection Act for confidential information (CPR number).
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, vehicle information, registration number plates and information relating to outstanding payments.
Confidential personal data: CPR number (Danish personal identification number).
Recipients or categories of recipients
In certain cases, we disclose or transfer your personal data to:
Insurance companies that offer compulsory motor liability insurance in Denmark. These companies receive: name, address, CPR number, vehicle information, registration number plates and information relating to outstanding payments.
Data processors (for example, IT service providers) acting under our instructions in accordance with the applicable data processing agreement. These data processors may receive all categories of personal data listed above but are subject to DFIM’s instructions.
Where does your personal data come from?
We receive your personal data from the Danish Motor Register through an automated daily data extract. The legal basis for this is that DFIM has direct terminal access to the Danish Motor Register pursuant to Section 17(2)(9) of the Danish Vehicle Registration Act.
Your insurance company reports relevant information to the Danish Motor Register. Consequently, DFIM does not assess whether you should be registered in the Common Register. For information regarding your insurance company, please refer to your insurance policy and insurance terms and conditions.
Retention of your personal data
If you are registered for both a daily fee and premium arrears, both registrations will appear in the Common Register. If you pay the outstanding daily fees, the daily fee registration will be deleted. However, the premium arrears registration will remain in the Common Register for two years in accordance with section 9 of DFIM’s authorisation from the Danish Data Protection Agency to operate the Common Register.
After payment of the daily fee, a five-business-day grace period begins. Within this period, you must either insure your vehicle or deregister it from the Danish Motor Register. Once this has been completed, information is automatically received from the collection system and the case is removed from the Common Register. This follows the five-day deletion period set out in section 12 of DFIM’s authorisation from the Danish Data Protection Agency.
If the vehicle has not been insured or deregistered within the five business days, DFIM will resume charging daily fees. In such cases, you will receive a notification letter informing you that daily fees have been imposed again.
If a case has been registered with DFIM, and therefore in the Common Register, in error, the registration will be deleted immediately once DFIM, if necessary together with the insurance company, has determined that the registration was incorrect.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data. If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have your personal data erased before our normal retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent or for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those personal data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency, available
Complaint to the Danish Data Protection Agency
You may lodge a complaint regarding DFIM’s processing of your personal data with:
The Danish Data Protection Agency
Carl Jacobsens Vej 35
2500 Valby
Denmark
Claims
Privacy policy when...
Information about our processing of your personal data etc.
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details are:
DFIM – The Danish Motor Insurers' Bureau
Philip Heymans Allé 29
2900 Hellerup
CVR No.: 53 29 05 15
Telephone: +45 41 91 90 19
Email: skade@dfim.dk
If you would like access to the information we hold about you, have questions, or wish to object to our processing of your personal data, you can contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purposes and legal basis for processing your personal data
We process your personal data for the following purposes:
To assess whether there are grounds for cover under the guarantee fund for damage caused by uninsured and unidentified motor vehicles pursuant to Executive Order No. 1618 of 18 December 2018 on third-party liability insurance for motor vehicles, etc.
To assess and calculate claims for compensation and damages under the Danish Liability for Damages Act.
The legal basis for our processing of your personal data is:
For ordinary personal data: Article 6(1)(f) GDPR (legitimate interests)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Consent pursuant to Article 6(1)(a) and/or Article 9(2)(a) GDPR, subject to the conditions for validity set out in Article 7 GDPR.
As mentioned above, our processing of your personal data is partly based on the legitimate interests provision in Article 6(1)(f) GDPR.
The legitimate interests pursued are our ability to assess whether the incident you have been involved in falls within the guarantee fund scheme for damage caused by uninsured or unidentified motor vehicles.
In addition, we need your information in order to assess and calculate any compensation or damages to which you may be entitled in cases covered by the guarantee fund scheme.
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, date of loss, location of loss, vehicle information, occupation, income information, family circumstances, registration plates, bank details, telephone number, email address, job title, education, gender, social circumstances and nationality.
Special categories of personal data: CPR number, medical history, health information, medical treatment, gender, nationality, social circumstances (where relevant), criminal offences, charges and wanted notices.
Recipients or categories of recipients
We disclose or transfer your personal data to the following recipients:
Danish insurance companies
European insurance companies
Insurance companies in third countries, with your consent
Claims handling bureaux
Green Card bureaux and their agents
Medical specialists
Medical consultants
Labour Market Insurance (AES)
The courts in connection with legal proceedings
Loss adjusters and other expert assessment bodies
Your municipality of residence, with your consent
The police
The Danish Tax Agency (Skattestyrelsen)
DFIM’s data processors (e.g. IT suppliers)
Retention of your personal data
At this time, we cannot specify exactly how long we will retain your personal data. However, when determining the retention period, we will take into account when the case has been closed and the period during which cases of this nature are commonly reopened or additional claims are submitted.
Your personal data will therefore be retained for as long as the case is being processed.
Once the case has been closed, all information relating to the case will be deleted. The timing of deletion depends largely on whether there remains a possibility that additional claims may arise or that the case may need to be reopened.
Before any deletion takes place, you will receive advance notice informing you that the case will be deleted and that, as the claimant, you bear the burden of proof, including in relation to any claims arising after the case has been closed.
This means that the information required for the initial handling of the case will often need to be available again if the case is reopened. As the claimant, you are therefore responsible for retaining such information in the event of future claims.
Before the case is deleted, you will be given the opportunity to receive copies of the case documents if you do not already possess them.
Our deletion policy is therefore to delete cases as soon as we assess that there is no longer a need to retain the information, while taking into account that additional claims may arise even after a case has been concluded.
Right to withdraw consent
You have the right to withdraw any consent you may have given at any time. You can do so by contacting us using the contact details provided above.
If you choose to withdraw your consent, this will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. Withdrawal of consent will therefore only take effect from the time of withdrawal.
Please note that withdrawal of consent may affect DFIM’s ability to process your case and that certain information may still need to be processed in order to establish, exercise or defend legal claims.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you, as well as certain additional information.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have personal data about you erased before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency at: datatilsynet.dk
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
Contact details for the Danish Data Protection Agency can be found at: datatilsynet.dk
Information about our processing of your personal data
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details are:
DFIM – The Danish Motor Insurers' Bureau
Philip Heymans Allé 29
2900 Hellerup
CVR No.: 53 29 05 15
Telephone: +45 41 91 90 19
Email: skade@dfim.dk
If you would like access to the information registered about you by DFIM, have questions, or wish to object to the processing of your personal data, you can contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purposes and legal basis for processing your personal data
We process your personal data for the following purposes:
To assess whether there are grounds for covering your damage pursuant to the Danish Road Traffic Act, Consolidated Act No. 1710 of 13 August 2021.
To assess and calculate claims for compensation and damages under the Danish Liability for Damages Act.
The legal basis for our processing of your personal data is:
For ordinary personal data: Article 6(1)(f) GDPR (legitimate interests)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Consent pursuant to Article 6(1)(a) and/or Article 9(2)(a) GDPR, subject to the requirements set out in Article 7 GDPR.
As stated above, our processing of your personal data is partly based on the legitimate interests provision in Article 6(1)(f) GDPR.
The legitimate interests pursued are our ability to assess whether the incident you have been involved in falls within the scope of the Danish Road Traffic Act.
In addition, we require your information in order to assess and calculate any compensation or damages to which you may be entitled in connection with incidents covered by the Danish Road Traffic Act.
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, date of loss, location of loss, vehicle information, occupation, income information, family circumstances, registration plates, bank details, telephone number, email address, job title, education, gender, social circumstances and nationality.
Special categories of personal data: CPR number, medical history, health information, medical treatment, gender, nationality, social circumstances where relevant, criminal offences, charges and wanted notices.
Recipients or categories of recipients
We disclose or transfer your personal data to the following recipients:
Danish insurance companies
European insurance companies
Insurance companies in third countries, with your consent
Claims handling bureaux
Green Card bureaux and their agents
Medical specialists
Medical consultants
Labour Market Insurance (AES)
The courts in connection with legal proceedings
Loss adjusters and other expert assessment bodies
Your municipality of residence, with your consent
The police
The Danish Tax Agency
DFIM’s data processors, for example IT suppliers
Retention of your personal data
At present, we are unable to specify exactly how long we will retain your personal data. However, when determining the retention period, we will take into account when the case is closed and the period during which cases of this type are commonly reopened or additional claims are submitted.
Your personal data will therefore be retained for as long as the case is being processed.
Once the case has been closed, all information relating to the case will be deleted. The timing of deletion depends largely on whether there remains a possibility that additional claims may arise or that the case may need to be reopened.
Before any deletion takes place, you will receive notice that the case will be deleted and that, as the claimant, you bear the burden of proof, including in relation to any claims arising after the case has been closed.
This means that the information required for the initial handling of the case will often need to be provided again if the case is reopened. As the claimant, you are therefore responsible for retaining such information in the event of future claims.
Before the case is deleted, you will be given the opportunity to receive copies of the case documents if you do not already possess them.
Our deletion policy is therefore to delete cases as soon as we assess that there is no longer a need to retain the information, while taking into account that additional claims may arise even after a case has been concluded.
Right to withdraw consent
You have the right to withdraw any consent you may have given at any time. You can do so by contacting us using the contact details provided above.
If you choose to withdraw your consent, this will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. Withdrawal of consent will therefore only take effect from the time of withdrawal.
Please note that withdrawal of consent may affect DFIM’s ability to process the case and that certain information may still need to be processed in order to establish, exercise or defend legal claims.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you, as well as certain additional information.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have personal data about you erased before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency at: datatilsynet.dk
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
You can find the contact details of the Danish Data Protection Agency at: datatilsynet.dk.
Information about our processing of your personal data
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details are:
DFIM – The Danish Motor Insurers' Bureau
Philip Heymans Allé 29
2900 Hellerup
CVR No.: 53 29 05 15
Telephone: +45 41 91 90 19
Email: skade@dfim.dk
If you would like access to the information registered about you by DFIM, have questions, or wish to object to the processing of your personal data, you can contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purposes and legal basis for processing your personal data
We process your personal data for the following purposes:
To forward information relating to the circumstances of the case to relevant foreign parties for their assessment of whether your damage is covered under the legislation applicable in the country where the accident occurred, pursuant to Executive Order No. 1618 of 18 December 2018 on third-party liability insurance for motor vehicles, etc.
To forward information relating to the extent of the damage to relevant foreign parties for their assessment and calculation of compensation and damages in accordance with the legislation applicable in the country where the accident occurred.
The legal basis for our processing of your personal data is:
For ordinary personal data: Article 6(1)(f) GDPR (legitimate interests)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Consent pursuant to Article 6(1)(a) and/or Article 9(2)(a) GDPR, subject to the validity requirements set out in Article 7 GDPR.
As stated above, our processing of your personal data is partly based on the legitimate interests provision in Article 6(1)(f) GDPR.
The legitimate interests pursued are our ability to assess whether the incident you have been involved in falls within the legislation governing motor vehicle liability in the country where the accident occurred.
In addition, we require your information in order to forward it to relevant foreign parties for their assessment and calculation of any compensation or damages to which you may be entitled in connection with incidents covered by the applicable legislation.
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, date of loss, location of loss, vehicle information, occupation, income information, family circumstances, registration plates, bank details, telephone number, email address, job title, education, gender, social circumstances and nationality.
Special categories of personal data: CPR number, medical history, health information, medical treatment, gender, nationality, social circumstances where relevant, criminal offences, charges and wanted notices.
Recipients or categories of recipients
We disclose or transfer your personal data to the following recipients:
Danish insurance companies, with your consent
European insurance companies
Claims representatives
European compensation bodies
European guarantee funds
Medical specialists
Medical consultants
The courts in connection with legal proceedings
Loss adjusters and other expert assessment bodies
Your municipality of residence, with your consent
The Danish Tax Agency
DFIM’s data processors, for example IT suppliers
Retention of your personal data
At present, we are unable to specify exactly how long we will retain your personal data. However, when determining the retention period, we will take into account when the case is closed and the period during which cases of this type are commonly reopened or additional claims are submitted.
Your personal data will therefore be retained for as long as the case is being processed.
Once the case has been closed, all information relating to the case will be deleted. The timing of deletion depends largely on whether there remains a possibility that additional claims may arise or that the case may need to be reopened.
Before any deletion takes place, you will receive notice that the case will be deleted and that, as the claimant, you bear the burden of proof, including in relation to any claims arising after the case has been closed.
This means that the information required for the initial handling of the case will often need to be provided again if the case is reopened. As the claimant, you are therefore responsible for retaining such information in the event of future claims.
Before the case is deleted, you will be given the opportunity to receive copies of the case documents if you do not already possess them.
Our deletion policy is therefore to delete cases as soon as we assess that there is no longer a need to retain the information, while taking into account that additional claims may arise even after a case has been concluded.
Right to withdraw consent
You have the right to withdraw any consent you may have given at any time. You can do so by contacting us using the contact details provided above.
If you choose to withdraw your consent, this will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. Withdrawal of consent will therefore only take effect from the time of withdrawal.
Please note that withdrawal of consent may affect DFIM’s ability to process the case and that certain information may still need to be processed in order to establish, exercise or defend legal claims.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you, as well as certain additional information.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have personal data about you erased before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency at: datatilsynet.dk
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
You can find the contact details of the Danish Data Protection Agency at: datatilsynet.dk.
Information about our processing of your personal data
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details are:
DFIM – The Danish Motor Insurers' Burea
Philip Heymans Allé 29
2900 Hellerup
CVR No.: 53 29 05 15
Telephone: +45 41 91 90 19
Email: skade@dfim.dk
If you would like access to the information registered about you by DFIM, have questions, or wish to object to the processing of your personal data, you can contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purposes and legal basis for processing your personal data
We process your personal data for the following purposes:
To assess whether there are grounds for cover under the guarantee scheme for damage caused by uninsured and unidentified motor vehicles pursuant to Executive Order No. 1618 of 18 December 2018 on third-party liability insurance for motor vehicles, etc.
To forward information relating to the circumstances of the case to relevant foreign parties for their assessment of whether there are grounds for cover under the legislation applicable in the country where the accident occurred, pursuant to Executive Order No. 1618 of 18 December 2018 on third-party liability insurance for motor vehicles, etc.
To assess and calculate claims for compensation and damages under the Danish Liability for Damages Act.
The legal basis for our processing of your personal data is:
For ordinary personal data: Article 6(1)(f) GDPR (legitimate interests)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Consent pursuant to Article 6(1)(a) and/or Article 9(2)(a) GDPR, subject to the validity requirements set out in Article 7 GDPR.
As stated above, our processing of your personal data is partly based on the legitimate interests provision in Article 6(1)(f) GDPR.
The legitimate interests pursued are our ability to assess whether the incident you have caused falls within the scope of the legislation governing motor vehicle liability in the country where the accident occurred.
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, date of loss, location of loss, vehicle information, occupation, income information, family circumstances, registration plates, bank details, telephone number, email address, job title, education, gender, social circumstances and nationality.
Special categories of personal data: CPR number, medical history, health information, medical treatment, gender, nationality, social circumstances where relevant, criminal offences, charges and wanted notices.
Recipients or categories of recipients
We disclose or transfer your personal data to the following recipients:
Other insurance companies
The courts in connection with legal proceedings
Danish debt collection agencies
The injured party’s municipality of residence
The police
DFIM’s data processors (e.g. IT suppliers)
European insurance companies
Claims representatives
European compensation bodies
Claims handling bureaux
Green Card bureaux and their agents
Retention of your personal data
At present, we are unable to specify exactly how long we will retain your personal data. However, when determining the retention period, we will take into account when the case is closed and the period during which cases of this type are commonly reopened or additional claims are submitted.
Your personal data will therefore be retained for as long as the case is being processed.
Once the case has been closed, all information relating to the case will be deleted. The timing of deletion depends largely on whether there remains a possibility that additional claims may arise or that the case may need to be reopened.
Our deletion policy is therefore to delete cases as soon as we assess that there is no longer a need to retain the information, while taking into account that additional claims may arise even after a case has been concluded.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you, as well as certain additional information.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have personal data about you erased before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency at: datatilsynet.dk.
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
You can find the contact details of the Danish Data Protection Agency at: datatilsynet.dk.
Information about our processing of your personal data
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details are:
DFIM – The Danish Motor Insurers' Bureau
Philip Heymans Allé 29
2900 Hellerup
CVR No.: 53 29 05 15
Telephone: +45 41 91 90 19
Email: skade@dfim.dk
If you would like access to the information registered about you by DFIM, have questions, or wish to object to the processing of your personal data, you can contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purposes and legal basis for processing your personal data
We process your personal data for the following purposes:
To assess whether there are grounds for cover under the guarantee scheme for damage caused by uninsured and unidentified motor vehicles pursuant to Executive Order No. 1618 of 18 December 2018 on third-party liability insurance for motor vehicles, etc.
To assess whether there are grounds for cover pursuant to the Danish Road Traffic Act, Consolidated Act No. 1710 of 13 August 2021.
To forward information relating to the circumstances of the case to relevant foreign parties for their assessment of whether there are grounds for cover under the legislation applicable in the country where the accident occurred, pursuant to Executive Order No. 1618 of 18 December 2018 on third-party liability insurance for motor vehicles, etc.
To assess and calculate claims for compensation and damages under the Danish Liability for Damages Act.
The legal basis for our processing of your personal data is:
For ordinary personal data: Article 6(1)(f) GDPR (legitimate interests)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Consent pursuant to Article 6(1)(a) and/or Article 9(2)(a) GDPR, subject to the validity requirements set out in Article 7 GDPR.
As stated above, our processing of your personal data is partly based on the legitimate interests provision in Article 6(1)(f) GDPR.
The legitimate interests pursued are our ability to assess whether the incident you witnessed falls within the scope of the legislation governing motor vehicle liability.
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, date of loss, location of loss, vehicle information, registration plates, telephone number and email address.
Special categories of personal data: CPR number, gender and nationality.
Recipients or categories of recipients
We disclose or transfer your personal data to the following recipients:
Other insurance companies
The courts in connection with legal proceedings
The police
DFIM’s data processors (e.g. IT suppliers)
European insurance companies
Claims representatives
European compensation bodies
Claims handling bureaux
Green Card bureaux and their agents
Retention of your personal data
At present, we are unable to specify exactly how long we will retain your personal data. However, when determining the retention period, we will take into account when the case is closed and the period during which cases of this type are commonly reopened or additional claims are submitted.
Your personal data will therefore be retained for as long as the case is being processed.
Once the case has been closed, all information relating to the case will be deleted. The timing of deletion depends largely on whether there remains a possibility that the injured party may have or acquire additional claims, including whether the case may need to be reopened.
Our deletion policy is therefore to delete cases as soon as we assess that there is no longer a need to retain the information, while taking into account that additional claims may arise even after a case has been concluded.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you, as well as certain additional information.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have personal data about you erased before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency at: datatilsynet.dk
Complaint to the Danish Data Protection Agencyt
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
You can find the contact details of the Danish Data Protection Agency at: datatilsynet.dk.
Information about our processing of your personal data
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details are:
DFIM – The Danish Motor Insurers' Bureau
Philip Heymans Allé 29
2900 Hellerup
CVR No.: 53 29 05 15
Telephone: +45 41 91 90 19
Email: skade@dfim.dk
If you would like access to the information registered about you by DFIM, have questions, or wish to object to the processing of your personal data, you can contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purposes and legal basis for processing your personal data
We process your personal data for the following purposes:
To assess whether there are grounds for cover under the guarantee scheme for damage caused by uninsured and unidentified motor vehicles pursuant to Executive Order No. 1618 of 18 December 2018 on third-party liability insurance for motor vehicles, etc.
For the approval and payment of any compensation or damages to the person for whom you act as legal guardian.
The legal basis for our processing of your personal data is:
For ordinary personal data: Article 6(1)(f) GDPR (legitimate interests)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Consent pursuant to Article 6(1)(a) and/or Article 9(2)(a) GDPR, subject to the validity requirements set out in Article 7 GDPR.
As stated above, our processing of your personal data is partly based on the legitimate interests provision in Article 6(1)(f) GDPR.
The legitimate interests pursued are our ability to assess whether the incident that caused loss or damage to the person for whom you act as legal guardian entitles that person to compensation or damages.
Your personal data are also processed in order to comply with the rules requiring compensation payable to persons under the age of 18 to be approved by the Danish Family Court Agency, including the requirement for signatures from the person's legal guardians.
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, family circumstances, registration plates, bank details, telephone number, email address, gender, social circumstances and nationality.
Special categories of personal data: CPR number, gender, nationality and, where relevant, social circumstances.
Recipients or categories of recipients
We disclose or transfer your personal data to the following recipients:
Danish insurance companies
European insurance companies
Insurance companies in third countries, with your consent
Claims handling bureaux
Green Card bureaux and their agents
Medical specialists
Medical consultants
Labour Market Insurance (AES)
The Danish Family Court Agency
The courts in connection with legal proceedings
Loss adjusters and other expert assessment bodies
Your municipality of residence, with your consent
The police
The Danish Tax Agency
DFIM’s data processors (e.g. IT suppliers)
Retention of your personal data
At present, we are unable to specify exactly how long we will retain your personal data. However, when determining the retention period, we will take into account when the case is closed and the period during which cases of this type are commonly reopened or additional claims are submitted.
Your personal data will therefore be retained for as long as the case is being processed.
Once the case has been closed, all information relating to the case will be deleted. The timing of deletion depends largely on whether there remains a possibility that the person for whom you act as legal guardian may have or acquire additional claims, including whether the case may need to be reopened. It will also be relevant when determining the retention period when the person for whom you act as legal guardian reaches the age of majority.
Before any deletion takes place, you will receive notice that the case will be deleted and that, as the claimant, you bear the burden of proof, including in relation to any claims arising after the case has been closed.
This means that the information required for the initial handling of the case will often need to be provided again if the case is reopened. As the claimant, you are therefore responsible for retaining such information in the event of future claims.
Before the case is deleted, you will be given the opportunity to receive copies of the case documents if you do not already possess them.
Our deletion policy is therefore to delete cases as soon as we assess that there is no longer a need to retain the information, while taking into account that additional claims may arise even after a case has been concluded.
Right to withdraw consent
You have the right to withdraw any consent you may have given at any time. You can do so by contacting us using the contact details provided above.
If you choose to withdraw your consent, this will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. Withdrawal of consent will therefore only take effect from the time of withdrawal.
Please note that withdrawal of consent may affect DFIM’s ability to process the case and that certain information may still need to be processed in order to establish, exercise or defend legal claims.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you, as well as certain additional information.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have personal data about you erased before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency at: datatilsynet.dk.
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
You can find the contact details of the Danish Data Protection Agency at: datatilsynet.dk.
Information about our processing of your personal data
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details are:
DFIM – The Danish Motor Insurers' Bureau
Philip Heymans Allé 29
2900 Hellerup
CVR No.: 53 29 05 15
Telephone: +45 41 91 90 19
Email: skade@dfim.dk
If you would like access to the information registered about you by DFIM, have questions, or wish to object to the processing of your personal data, you can contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purposes and legal basis for processing your personal data
We process your personal data for the following purposes:
To assess whether there are grounds for cover pursuant to the Danish Road Traffic Act, Consolidated Act No. 1710 of 13 August 2021.
For the approval and payment of any compensation or damages to the person for whom you act as legal guardian.
The legal basis for our processing of your personal data is:
For ordinary personal data: Article 6(1)(f) GDPR (legitimate interests)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Consent pursuant to Article 6(1)(a) and/or Article 9(2)(a) GDPR, subject to the validity requirements set out in Article 7 GDPR.
As stated above, our processing of your personal data is partly based on the legitimate interests provision in Article 6(1)(f) GDPR.
The legitimate interests pursued are our ability to assess whether the incident that caused loss or damage to the person for whom you act as legal guardian entitles that person to compensation or damages.
Your personal data are also processed in order to comply with the rules requiring compensation payable to persons under the age of 18 to be approved by the Danish Family Court Agency, including the requirement for signatures from the person's legal guardians.
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, family circumstances, registration plates, bank details, telephone number, email address, gender, social circumstances and nationality.
Special categories of personal data: CPR number, gender, nationality and, where relevant, social circumstances.
Recipients or categories of recipients
We disclose or transfer your personal data to the following recipients:
Danish insurance companies
European insurance companies
Insurance companies in third countries, with your consent
Claims handling bureaux
Green Card bureaux and their agents
Medical specialists
Medical consultants
Labour Market Insurance (AES)
The Danish Family Court Agency
The courts in connection with legal proceedings
Loss adjusters and other expert assessment bodies
Your municipality of residence, with your consent
The police
The Danish Tax Agency
DFIM’s data processors (e.g. IT suppliers)
Retention of your personal data
At present, we are unable to specify exactly how long we will retain your personal data. However, when determining the retention period, we will take into account when the case is closed and the period during which cases of this type are commonly reopened or additional claims are submitted.
Your personal data will therefore be retained for as long as the case is being processed.
Once the case has been closed, all information relating to the case will be deleted. The timing of deletion depends largely on whether there remains a possibility that the person for whom you act as legal guardian may have or acquire additional claims, including whether the case may need to be reopened. It will also be relevant when determining the retention period when the person for whom you act as legal guardian reaches the age of majority.
Before any deletion takes place, you will receive notice that the case will be deleted and that, as the claimant, you bear the burden of proof, including in relation to any claims arising after the case has been closed.
This means that the information required for the initial handling of the case will often need to be provided again if the case is reopened. As the claimant, you are therefore responsible for retaining such information in the event of future claims.
Before the case is deleted, you will be given the opportunity to receive copies of the case documents if you do not already possess them.
Our deletion policy is therefore to delete cases as soon as we assess that there is no longer a need to retain the information, while taking into account that additional claims may arise even after a case has been concluded.
Right to withdraw consent
You have the right to withdraw any consent you may have given at any time. You can do so by contacting us using the contact details provided above.
If you choose to withdraw your consent, this will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. Withdrawal of consent will therefore only take effect from the time of withdrawal.
Please note that withdrawal of consent may affect DFIM’s ability to process the case and that certain information may still need to be processed in order to establish, exercise or defend legal claims.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you, as well as certain additional information.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have personal data about you erased before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency at: datatilsynet.dk
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
You can find the contact details of the Danish Data Protection Agency at: datatilsynet.dk.
Information about our processing of your personal data
We are the data controller
DFIM – The Danish Motor Insurers' Bureau is the data controller responsible for processing the personal data that we have received about you.
Our contact details are:
DFIM – The Danish Motor Insurers' Bureau
Philip Heymans Allé 29
2900 Hellerup
CVR No.: 53 29 05 15
Telephone: +45 41 91 90 19
Email: skade@dfim.dk
If you would like access to the information registered about you by DFIM, have questions, or wish to object to the processing of your personal data, you can contact our Data Protection Officer (DPO) at: dpo@dfim.dk
Purposes and legal basis for processing your personal data
We process your personal data for the following purposes:
To forward information relating to the circumstances of the case to relevant foreign parties for their assessment of whether there are grounds for cover under the legislation applicable in the country where the accident occurred, pursuant to Executive Order No. 1618 of 18 December 2018 on third-party liability insurance for motor vehicles, etc.
For the approval and payment of any compensation or damages to the person for whom you act as legal guardian.
The legal basis for our processing of your personal data is:
For ordinary personal data: Article 6(1)(f) GDPR (legitimate interests)
For special categories of personal data: Article 9(2)(f) GDPR (establishment, exercise or defence of legal claims)
Consent pursuant to Article 6(1)(a) and/or Article 9(2)(a) GDPR, subject to the validity requirements set out in Article 7 GDPR.
As stated above, our processing of your personal data is partly based on the legitimate interests provision in Article 6(1)(f) GDPR.
The legitimate interests pursued are our ability to assess whether the incident that caused loss or damage to the person for whom you act as legal guardian may entitle that person to compensation or damages.
Your personal data are also processed in order to comply with the rules requiring compensation payable to persons under the age of 18 to be approved by the Danish Family Court Agency, including the requirement for signatures from the person's legal guardians.
Categories of personal data
We process the following categories of personal data about you:
Ordinary personal data: name, address, family circumstances, registration plates, bank details, telephone number, email address, gender, social circumstances and nationality.
Special categories of personal data: CPR number, gender, nationality and, where relevant, social circumstances.
Recipients or categories of recipients
We disclose or transfer your personal data to the following recipients:
Danish insurance companies
European insurance companies
Insurance companies in third countries, with your consent
Claims handling bureaux
Green Card bureaux and their agents
Medical specialists
Medical consultants
Labour Market Insurance (AES)
The Danish Family Court Agency
The courts in connection with legal proceedings
Loss adjusters and other expert assessment bodies
Your municipality of residence, with your consent
The police
The Danish Tax Agency
DFIM’s data processors (e.g. IT suppliers)
Retention of your personal data
At present, we are unable to specify exactly how long we will retain your personal data. However, when determining the retention period, we will take into account when the case is closed and the period during which cases of this type are commonly reopened or additional claims are submitted.
Your personal data will therefore be retained for as long as the case is being processed.
Once the case has been closed, all information relating to the case will be deleted. The timing of deletion depends largely on whether there remains a possibility that the person for whom you act as legal guardian may have or acquire additional claims, including whether the case may need to be reopened. It will also be relevant when determining the retention period when the person for whom you act as legal guardian reaches the age of majority.
Before any deletion takes place, you will receive notice that the case will be deleted and that, as the claimant, you bear the burden of proof, including in relation to any claims arising after the case has been closed.
This means that the information required for the initial handling of the case will often need to be provided again if the case is reopened. As the claimant, you are therefore responsible for retaining such information in the event of future claims.
Before the case is deleted, you will be given the opportunity to receive copies of the case documents if you do not already possess them.
Our deletion policy is therefore to delete cases as soon as we assess that there is no longer a need to retain the information, while taking into account that additional claims may arise even after a case has been concluded.
Right to withdraw consent
You have the right to withdraw any consent you may have given at any time. You can do so by contacting us using the contact details provided above.
If you choose to withdraw your consent, this will not affect the lawfulness of any processing carried out on the basis of your consent before it was withdrawn. Withdrawal of consent will therefore only take effect from the time of withdrawal.
Please note that withdrawal of consent may affect DFIM’s ability to process the case and that certain information may still need to be processed in order to establish, exercise or defend legal claims.
Your rights
Under the General Data Protection Regulation (GDPR), you have a number of rights in relation to our processing of your personal data.
If you wish to exercise your rights, please contact us.
Right of access
You have the right to obtain access to the personal data we process about you, as well as certain additional information.
Right to rectification
You have the right to have inaccurate personal data about you corrected.
Right to erasure
In certain circumstances, you have the right to have personal data about you erased before our general retention period expires.
Right to restriction of processing
In certain circumstances, you have the right to obtain restriction of the processing of your personal data. If processing is restricted, we may only process the data, apart from storage, with your consent, for the establishment, exercise or defence of legal claims, or to protect the rights of another person or important public interests.
Right to object
In certain circumstances, you have the right to object to our otherwise lawful processing of your personal data.
Right to data portability
In certain circumstances, you have the right to receive your personal data in a structured, commonly used and machine-readable format and to have those data transmitted from one data controller to another without hindrance.
You can read more about your rights in the guidance published by the Danish Data Protection Agency at: datatilsynet.dk
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data.
You can find the contact details of the Danish Data Protection Agency at: datatilsynet.dk.